Privacy Policy

We may receive, collect and store any information you enter on our website or provide us in any other way. In addition, we may collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.

 

We may also use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

Payment & Refunds Policy

  1. All orders must be prepaid. Orders will only be considered to be firm once full payment has been received.

  2. Payments must be made by credit/debit card or PayPal.

  3. A detailed invoice will be issued on request.

  4. Cancellations must be made in writing by email or letter and must be received prior to the closing date of any applicable offer.

  5. There will be no refunds for orders cancelled after the closing date of any offer.

  6. Goods which are received in a damaged state will be replaced free of charge.

Burnt Ash Publishing

A division of Burnt Ash Developments Ltd.

 

Tel: +44 (0) 20 3962 1877 

 

 

Address: 

86-90 Paul Street

London EC2A 4NE